What can enhance the likelihood of a successful de-escalation?

Building rapport with the subject is crucial for enhancing the likelihood of a successful de-escalation. Establishing a connection can help reduce tension and create a more cooperative environment. When an officer demonstrates understanding, empathy, and active listening, it can lead the subject to feel acknowledged and respected. This approach often leads to open communication, allowing an officer to gain valuable insights into the subject's feelings and motivations, which can further diffuse the situation.

In contrast, using physical force immediately can escalate a conflict rather than resolve it, potentially leading to increased resistance from the subject. Avoiding interaction with the subject may leave them feeling neglected or frustrated, which could exacerbate the situation rather than de-escalate it. Finally, shouting commands might be viewed as confrontational and can create a power struggle, causing the subject to become more agitated and less willing to comply. Therefore, building rapport is the most effective strategy for de-escalation.